Refund policy

Return & Refund Policy

At Binder, we take great care to ensure that every order is prepared and delivered in good condition. Please review the following policy before completing your purchase.

Returns and Exchanges

All sales are final. Products cannot be returned, exchanged, or refunded unless they arrive damaged or defective.

We do not accept returns or exchanges due to a change of mind, selecting the wrong product, or damage caused after delivery.

Damaged or Defective Products

Please inspect your order immediately upon delivery. If your product arrives damaged or defective, you must contact us within 48 hours of receiving your order and provide:

Your order number.
Clear photos of the damaged or defective product.
Clear photos of the original packaging.

Once the issue has been reviewed and approved, we will arrange a replacement. Replacement requests must be submitted within 48 hours of receiving the order, and returned products will not be accepted without prior approval.

Non-Returnable Products

All Binder products are non-returnable and non-exchangeable unless they arrive damaged or defective.

Refunds

Refunds will only be provided if an approved damaged or defective product cannot be replaced. If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.